Dockett

Privacy Policy

Last updated: March 18, 2026

1. Introduction

JB Technology LLC (“we,” “us,” or “our”) operates Dockett, an invoice processing service available at dockett.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect the following categories of information:

  • Account information: Email address and name, provided when you create an account.
  • Invoice data: Documents you upload (PDF, JPG, PNG), AI-extracted structured data (vendor name, amounts, dates, line items), and correction history (original vs. corrected values, used to improve extraction accuracy).
  • Accounting connection: QuickBooks Online OAuth tokens, encrypted at rest using AES-256-GCM encryption.
  • Billing information: Payment processing is handled by Stripe. We do not store your credit card numbers.
  • Usage data: Page views and feature usage, collected via analytics tools when enabled.

3. How We Use Your Information

  • Process and extract invoice data using AI
  • Sync approved invoices to your connected QuickBooks Online account
  • Manage your subscription and billing
  • Improve extraction accuracy over time using your correction history
  • Send transactional emails (account confirmations, password resets, billing receipts)

4. Third-Party Services

We use the following third-party services to operate Dockett:

  • Supabase: Database, file storage, and authentication.
  • Anthropic (Claude): AI invoice extraction. Invoice content is sent for processing only and is not used to train AI models, per Anthropic’s API data usage policy.
  • Intuit (QuickBooks Online): Accounting sync for bill creation and document attachment.
  • Stripe: Subscription billing and payment processing.
  • Vercel: Application hosting.
  • Sentry: Error monitoring. No invoice content is sent — only error metadata.
  • Resend: Transactional email delivery.

5. Data Storage & Security

  • Data is stored in Supabase (cloud-hosted PostgreSQL and object storage).
  • OAuth tokens are encrypted at rest using AES-256-GCM encryption.
  • Row Level Security is enforced on all database tables.
  • All traffic is transmitted over HTTPS.

6. Data Processing Location

Your data is processed and stored in the United States via our cloud infrastructure providers.

7. Data Retention

  • Invoice data is retained while your account is active.
  • On account deletion request, all invoices, extracted data, and connection tokens are deleted.
  • Billing records are retained as required by applicable law.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate extracted data
  • Request deletion of your account and all associated data
  • Disconnect third-party integrations at any time via Settings

To exercise any of these rights, contact us at support@dockett.app.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • We do not sell your personal information.
  • You may request disclosure of the categories and specific pieces of personal information we have collected.
  • You may request deletion of your personal information.

To exercise these rights, contact us at support@dockett.app.

10. Children’s Privacy

Dockett is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.

11. Cookies

Dockett uses authentication session cookies only. These are functional cookies required for you to stay signed in and are not used for tracking or advertising. If we add analytics in the future, we will update this section and notify you.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by sending an email to the address associated with your account. Your continued use of Dockett after such changes constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy, contact us at support@dockett.app.

JB Technology LLC
dockett.app